Support

Questions, bug reports, or feedback about Collector's Dugout — we read everything.

Email support

Common questions

My card wasn't identified correctly.
Open the card in the Queue, fix the title or condition, and re-save before publishing. Clear, glare-free photos of the front and back give the AI the best shot.

Why does listing require an eBay account?
Listings publish to your eBay seller account — you keep the sales, the money, and the buyer relationship. Connect it once in the app and we handle policies and shipping settings for you.

How do I delete my account?
Settings → Delete account. It permanently removes your data from our systems. Listings already live on eBay stay up — manage those on eBay.

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